After identifying usability and accessibility issues with the chat experience, an elegant and compact experience was designed so users can focus on the conversation.
Designed a way for consumers to connect with brands on the communication channels they prefer. Brands can customize what channels show up, and how the menu looks before putting it on their websites.
Introduced a new template for brands to create portals quickly, with all of the relevant components to start with — including a ready-to-use profile page and tiled navigation.
Collaborated with Ducati to showcase the power of Salesforce. Designed the Community Cloud keynote demo that was featured in front of 7,000+ customers at Dreamforce.
Redesigned the tool for community/website management to bring key community manager jobs into a single place.
Designing cover art for my husband's mixes on SoundCloud and playing around with an old camera.